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Support Request Form

The Support Team is eager to help you! Our goal is to respond to every single request in a timely manner.    

 

  1. Check out our help files at  www.tendenci.com/en/helpfiles/
  2. Be specific in how we can help you:
    • Include links to specific pages
    • Including screen grabs is good, but links are better.
    • Describe the steps you took to arrive at the problem
    • List your goals when you ran into the problem: What was it you were trying to achieve when you ran into trouble?
  3. Please allow enough time for the Support Team to troubleshoot your problem
  4. Support requests cost $100 per hour. We encourage you to purchase one of our support packages at  http://www.tendenci.com/buy/
  5. You can always send your requests to support@schipul.com  or call our Support Line at (281) 497.6567 ext. 411

Company/Organization*
Web Site*
First Name*
Last Name*
Email*
Phone*
How should we contact you?*
Browser*
Browser Version (checking browser version: from the browser, click on the Help tab and then click on about (Internet Explorer, Mozilla Firefox, etc) *
Operating System (ex. Windows Vista, Mac OS X, Linux, etc)*
Please provide a description of how we can help you and add links to any pages for reference*

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