🎄🐾 We’ll be spending time with our families from December 24th to January 1st. Wishing you a joyous, safe, and peaceful holiday season, and we look forward to embracing a bright New Year together! ☃️ Much love from the TendenciDEV Team 🐾🎄

Tendenci On-Demand Support Packages

  • Helpdesk Tickets
  • Dedicated developer, designer, client manager, and QA Specialist
  • Regular Business Hours
  • Extended Hours*
  • Technical Support
  • Consultation
  • Video Conferencing
  • Proactive Site Maintenance and Improvement Suggestions
  • Access to Task Tracking and Client Collaboration
  • Enhanced Security Needs
  • Tendenci Repository
  • Public Resources (i.e., Help Files, Documentation, Training Videos, Demo)

    • GITHUB DEVELOPER SUPPORT
    $FREE
    Open Source
  • Helpdesk Tickets
  • Dedicated developer, designer, client manager, and QA Specialist
  • Regular Business Hours
  • Extended Hours*
  • Technical Support
  • Consultation
  • Video Conferencing
  • Proactive Site Maintenance and Improvement Suggestions
  • Access to Task Tracking and Client Collaboration
  • Enhanced Security Needs
  • Tendenci Repository
  • Public Resources (i.e., Help Files, Documentation, Training Videos, Demo)

    • BASIC PLAN - THE ENTHUSIAST
    $499/mo
    Sign Up
  • Helpdesk Tickets
  • Dedicated developer, designer, client manager, and QA Specialist
  • Regular Business Hours
  • Extended Hours*
  • Technical Support
  • Consultation
  • Video Conferencing
  • Proactive Site Maintenance and Improvement Suggestions
  • Access to Task Tracking and Client Collaboration
  • Enhanced Security Needs
  • Tendenci Repository
  • Public Resources (i.e., Help Files, Documentation, Training Videos, Demo)

    • PRO PLAN - MID-SIZED ORGANIZATIONS
    $899/mo
    Sign Up
  • Helpdesk Tickets
  • Dedicated developer, designer, client manager, and QA Specialist
  • Regular Business Hours
  • Extended Hours*
  • Technical Support
  • Consultation
  • Video Conferencing
  • Proactive Site Maintenance and Improvement Suggestions
  • Access to Task Tracking and Client Collaboration
  • Enhanced Security Needs
  • Tendenci Repository
  • Public Resources (i.e., Help Files, Documentation, Training Videos, Demo)

    • PLUS PLAN - BUSY BODIES
    $1999/mo
    Sign Up
  • Helpdesk Tickets
  • Dedicated developer, designer, client manager, and QA Specialist
  • Regular Business Hours
  • Extended Hours*
  • Technical Support
  • Consultation
  • Video Conferencing
  • Proactive Site Maintenance and Improvement Suggestions
  • Access to Task Tracking and Client Collaboration
  • Enhanced Security Needs
  • Tendenci Repository
  • Public Resources (i.e., Help Files, Documentation, Training Videos, Demo)

    • CUSTOM PLAN
    $Custom Plan
    Sign Up

*Our support services will be available on select weekends and holidays, dependent upon location and time zone. Please don't hesitate to contact us. We'd be delighted to provide you with further information!


Customized support designed with our clients' best interests at heart! Get support from our core team of experts - never outsourced, never scripted, just real answers from real people.

  1. Exclusive email access to core Team Members
  2. Use of a Helpdesk Ticketing system - report on or inquire about the issues that matter to you and your organization.
  3. Tech support and consultative services to help you achieve peace of mind
  4. 10% savings on annual subscriptions!

Please fill out our Support Retainer Request Form to the best of your knowledge so we can set you up with the best possible support contract.

 

For potential clients seeking a deeper understanding of our software and wishing to engage in a conversation with our team, please fill out our contact form for details on how we may best help you!


Custom Requests? We've got you!

Tailored arrangements for dedicated personnel, on-site training, and expert consultation. You can also experience the advantage of having a Tendenci representative present at your events and Board meetings, providing valuable insights and support, if applicable. 

 

One-time Support Requests

Not ready to commit to a monthly or annual support retainer? No worries!

One-time support requests can still be submitted through our HelpDesk, and will be billed at our standard rate of $125 USD/hour, unless otherwise specified at the time of inquiry, or if using blocks of Project Hours.

Please check out our main Support page for more ways you can lean on Tendenci for support!

 

Need Assistance with DNS, emails, and other non-Tendenci software-related issues?

Please call us so we can arrange customized assistance!

  

Opt for Monthly Support and Peace of Mind today!


Sign Up 

Contact us

 

I agree

Our site saves small pieces of text information (cookies) on your device in order to deliver better experience and for statistical purposes. You can disable the usage of cookies by changing the settings of your browser. By browsing our website without changing the browser settings you grant us permission to store that information on your device. See our Privacy Policy.