We do our best to give you the tools you need to make updates you need to your Tendenci site after it goes live. If you need help with updates to your Tendenci site, the TendenciDEV Team is available to make those updates. There are two options for these updates:

Ongoing Updates or Large Changes - Consider a Professional Services Retainer Agreement

If you think you will need a large number of changes or ongoing updates over time, consider setting up a retainer agreement with our Professional Services team (TendenciDEV Team). The advantage of setting up a retainer agreement with us is that you get one designated point of contact on our side (so you contact them directly instead of going through the support portal) and you purchase a block of hours at a flat $100/hr. To learn more about setting up a Tendenci Professional Services Retainer, contact our Sales team or visit our Support Packages. 

One-time Support Requests

Not ready to commit to a monthly or annual support retainer? No worries!

One-time support requests can still be submitted through our HelpDesk, and will be billed at our standard rate of USD 125/hour, unless otherwise specified at the time of inquiry, or if using blocks of Project Hours.

Please check out our main Support page for more ways you can lean on Tendenci for support!

NEED ASSISTANCE WITH DNS, EMAILS, AND OTHER NON-TENDENCI SOFTWARE-RELATED ISSUES?

PLEASE CALL US SO WE CAN ARRANGE CUSTOMIZED ASSISTANCE!